Shipping Policy – Snugly

At Snugly, we’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

• Australia: 5–10 business days

• United States & Canada: 7–12 business days

• United Kingdom & Europe: 7–14 business days

• Rest of World: 10–20 business days

Please note: Shipping times are estimates and may vary due to external factors such as customs, postal delays, or high demand periods.

Shipping Costs

We offer free shipping on all orders (or edit this if you want to charge).

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Delays

While we aim to deliver within the estimated timeframe, delays can occasionally occur. Snugly is not responsible for delays caused by shipping carriers or customs.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Snugly is not liable for lost or stolen packages marked as delivered. If you believe your package is lost, please contact the shipping carrier directly.

Contact Us

If you have any questions about your order, feel free to contact us at:
support@snuglywarm.com